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Strategy overview

North-star principle

Use LLMs to remove friction — not to replace ownership.

A senior AI documentation strategy focuses on: - outcomes (time-to-first-success, support deflection, adoption) - constraints (accuracy, privacy, compliance, maintainability) - operational reality (review capacity, release cadence, toolchain)

Maturity levels (example)

  1. Ad hoc: individuals use chat tools, no shared standards
  2. Assisted: shared prompt patterns + human review
  3. Instrumented: evaluation datasets + metrics + CI gates
  4. Integrated: RAG over trusted sources + feedback loops
  5. Optimized: continuous improvement + cost/quality optimization