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Mental model

Most automation platforms can be understood through a simple model:

  • A trigger starts a workflow when an event happens (time, webhook, message).
  • A step/node transforms data or calls another system.
  • A workflow is successful when it produces predictable results and clear failure modes.

Good documentation makes these boundaries explicit: - What starts execution? - What data is available and when? - What errors look like and how to recover?

If you can explain “what runs, when it runs, and what it needs,” users become confident fast.